In the Bloomington IL and surrounding region, Lartz Heating & Air Conditioning is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Lartz Heating & Air Conditioning because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Bloomington, IL in Bloomington IL. Call us today at (309) 828-7814!
Sam was ready to help and got to our house within 15 minutes after our call. He was also very accommodating and invested time and experience to help us fix the problem. As per his recommendation we decided to replace the unit. This was an overall excellent service and we are highly satisfied customers. Lartz heating and Air is the best company in the area, no doubt.
Very pleasant experience. He new what he was doing and was finished in good time.
Kenny was our technician and he was outstanding! He was at our house at 10 am till about 7 pm installing a whole new furnace unit. He never once seemed frustrated or annoyed, he was more than happy to help and put the work in that needed to be done ! Definitely will recommend Lartz Heating and Cooling and Kenny!
He did a great job, was courteous, found an issue not directly in your realm of responsibility. It was noticeable to me that he knew your company's history with me despite him not being involved in that history. (Very unique issue that you took care of, one of which wasn't even possible for you to predict). That impressed me for the customer service you define your company upon. Thanks gene. Sam represented you well. We'll see if he can sort out your ecrm software to get bills in my preferred format (mail) and narrow down my preferred phone number. That was a minor miss last year despite my expressed preference which allowed me to miss signing back up for your excellent service prosctively, but luckily for me your company reached out and I was able to schedule you same day for a check up! Glad I did but almost missed out due to invoicing coming to emails I never check. I'll be impressed if Sam's reflection of my choices carry forward. That wouldn't be on Sam. But an area I found a crack in your otherwise superb customer service last year. I remain impressed and I expect to be your customer for years to come, yes because Sam, or the last guy that did well, but because Gene, I know that is how you run your company. Thank you.
I called in with a heater not working, and they had Sam out here within 45 minutes and got it all fixed up. Very friendly and professional. Great service
The Lartz serviceman, Sam White, did a great job of explaining any problems that he discovered with our furnace. He was friendly and courteous. We have complete confidence in his work. We are long-time customers of Lartz and feel that the owner of Lartz, Gene, has always treated us fairly.
He was very thorough checking the furnace. Replaced filter and bulb. Was very polite and easy to talk with. Was very clean after he left.
Thanks for the introductory text, that personal touch allowed us to get to know something about Sam before he arrived. We felt as if we were family, since we had so much in common!
Sam was here and I am very pleased with his service. Great employee you have.
Very prompt, willing to explain things now so you aren't surprised later. Gives helpful advice.
Great service with a smile
I was relieved that the problem was relatively minor and wasn’t up sold on something that wasn’t needed
I rate nothing but positive about Sam- he explained everything and was very satisfied with the service!
We’ve had the annual membership for 2 years and it’s a great deal! Includes tune ups in Spring and Fall
Sam was very good and took care of problem fast and efficiently
Sam was very professional, polite, and helpful with the several questions I asked. He went out of his way to help me track down an issue I have my air ducts. I am very satisfied with his service
Service on an Amana furnace. Adjusted gas pressures and checking temperature rise has it running properly.